MageMate MageMate
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MageMate
NL EN
Schedule a demo
AI-Assisted Commerce

The AI chat that truly knows your Magento store

Automatically answer questions, seamlessly switch to your team when human work is needed.

Schedule a demo View features →

✓Magento-native · live within days · no credit card

MageMate online
Is de trailrunning-jas waterdicht?
AI Ja — hij heeft een waterkolom van 10.000mm en getapete naden. Op voorraad in M en L. Productpagina FAQ
Sanne neemt over
handover · context mee

Trusted by Magento agencies

< 3s
avg. response time
1click
seamless human handover
3+ languages
NL · DE · EN
01 — AI chat with RAG

Answers from your store, CMS & FAQ

MageMate pulls answers from your actual catalog, content pages, and FAQ — so every answer is based on your store, not a guess.

  • ✓Sources: products · CMS · FAQ
  • ✓Real-time sync with your store
  • ✓Source attribution with every answer
RAG sync
AI Opgehaald uit 3 bronnen Catalogus CMS FAQ
02 — Human handover

Seamlessly to your team

When a conversation needs a human, MageMate switches to a live agent — with full context. The customer doesn't have to repeat anything.

  • ✓AI detects the boundary
  • ✓Full context is carried over
  • ✓Agent takes over in one click
Sanne · live agent over
Kan ik mijn bezorgadres wijzigen?
Natuurlijk! Ik zie je bestelling #20418 — ik pas het meteen aan.
03 — Multilingual

One assistant, every language

MageMate recognizes the customer's language and responds natively — in the same thread, without plugins or switching.

NL EN DE FR + meer
MageMate auto
Versand nach Deutschland?
DE Ja, wir versenden nach Deutschland in 2–3 Werktagen.
How it works

Live in three steps

01

Connect your shop

Install on Magento and synchronize your catalog, CMS pages, and FAQ. No content migration.

Magento-native · minutes
02

AI responds, substantiated

RAG answers draw from your real shop data, with sourcing for each answer.

substantiated · with source
03

A human takes over

When it becomes human work, the conversation goes to your team with full context.

seamless handover
Magento integration

Native in your Magento stack

MageMate connects to the data you already manage — and keeps it automatically in sync. No parallel knowledge base to maintain.

View the integration →
01
Catalog
products, prices, stock
gesynct
02
Orders
status, shipping, returns
gesynct
03
FAQ & CMS
policy, content pages
gesynct
“
We rolled out MageMate in a week for a client. It captures the repeat questions and hands the difficult ones over to support — with context. Our team finally does the real work.
Thomas de Vries
Lead developer · Magento agency
FAQ

Frequently Asked Questions

MageMate is built for Magento 2 (Adobe Commerce & Open Source) and installs as a native extension.
When the AI hits its limits, it routes the conversation — with full context — to a live agent on your team, in one click.
Dutch, English, German, French, and more — the assistant automatically recognizes and responds in the customer's language.
Yes. Agencies can self-host the open-source core for full control, or choose the managed Premium SaaS + native app.

Ready to make your shop smarter?

See MageMate answer real questions from your own catalog. Schedule a 20-minute demo.

Schedule a demo