Built to understand your Magento store
Three capabilities, one assistant: evidence-based AI responses, seamless human handover, and native multilingual support — all linked to the data you already manage.
Answers anchored in your real store
Retrieval-Augmented Generation first pulls from your live catalog, CMS pages, and FAQ — ensuring every answer is specific, up-to-date, and traceable, never a generic hallucination.
- ✓Anchored in products, content & policy
- ✓Citations with every answer
- ✓Real-time sync — no outdated knowledge base
- ✓Tuned to commerce intent (inventory, size, shipping)
Switches to a human — without handover friction
MageMate recognizes when a conversation requires judgment, empathy, or authority and routes it to a live agent. The full transcript and context go along, so the customer never has to start over.
- ✓Routing based on certainty & intent
- ✓Full context to the agent
- ✓Agent and AI in one inbox
One assistant that speaks your customer's language
MageMate recognizes the language of each message and responds natively in the same thread — no plugins, no separate bots, no manual switching. Ideal for cross-border Magento stores.
See the answers from your own catalog
Schedule a 20-minute demo and see MageMate handle real questions from your store.
Schedule a demo